Claims Made Simple
Submit a Claim or Track Your Claim Status
Our claims process is designed for speed, transparency and fast settlement for life, loan and P2P insurance coverage.
Start Your Claim
Report your loss quickly with our digital submission flow. Provide the required documents and our claims team will review your application.
Required Documents
- Death certificate
- Borrower loan agreement
- NRC or passport
- Payslip or proof of income
- Proof of residence
How to Submit
- Select the product you claimed under.
- Upload documents securely.
- Receive confirmation and claim reference.
- Track status from approval to payment.
Claim Status Tracker
Enter your claim reference and we’ll update you on the next steps in the review process.
Typical Claims Timeline
1. Submission & Document Review
2. Verification & Underwriting
3. Approval or Request for More Information
4. Payment Processing
Need help with a claim?
Our team is ready to support claim submission, document upload and follow-up until settlement.
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Ask a Question
Reach out via email or phone for help with claim requirements and timelines.
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Upload Documents
Send supporting files securely through our digital claims process.
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Track Progress
Stay updated on every claim stage from approval to payout.